I apologize that your stay was in not in keeping with the usual high standards that I have set forth for our Housekeeping team. I would appreciate the opportunity to discuss this further if you would please reach out to our Hotel Director. Second time staying at the Blue Chip. Our room in the old section was okay - it was clean, the air conditioner was really noisy and when we complained they sent two maintenance men to take care of it.
They finally swapped out the unit with another room. The check-in attendant said it was a damage deposit - NEVER have we had this happen and my husband travels a lot. Next time we will stay off site and come to the casino only. Also, there is a "non-smoking" area in the casino but it is small and not closed off so be warned if you can't handle smoke.
We go to Blue Chip Casino often. The food is good and the people are friendly. The rooms in the Spa Blue Tower are luxurious. We always have a great time in the casino as well. We primarily play Blackjack and some slots. The room had modern sleek furnishings with great lighting controls and a nice size bathroom with a walk-in shower and bench. There are plenty of elevators and we never had a wait even though the hotel was pretty crowded.
The check-in desk can get crowded but the employees were friendly and seemed to go out of their way to make the stay comfortable. Surprisingly to us, there were a good number of younger families with children staying here so the location must be close enough for family activities around Michigan City. We stay at Blue Spa Tower a few times a year. Never a disappointment! Rooms are always nice, clean and well maintained. Only complaint is that the lighting in the bathroom is not good for putting on makeup and if you're vision impaired like me, and not real tall, it's hard to get close to the mirror to get a better view.
Maybe not important to all, but for me it matters. Housekeeping is great and very accommodating. The casino is fun, I've never won big, but at least we get a good run for our money. A lot better than some other casinos we've been to. Don't forget to get a gaming card and use it. You can accumulate quite a few points for extra perks.
Great free coffee and soft drinks at your disposal. The restrooms are very clean too. Restaurants are good but on the high side price wise. Glad a refrigerator is in the room for the snacks and drinks we bring along.
Parking is awesome in the parking garage. Staff is friendly and helpful. Really look forward to our visits and with Michigan City as my hometown, it's always really nice to go back and have a great place to stay while there. Very highly recommended! Skip to main content. Log in to get trip updates and message other travellers. Blue Chip Casino Hotel Spa. Lowest prices for your stay. Guests 1 room , 2 adults , 0 children Guests 1 2. Show Prices. Like saving money? We search up to sites for the lowest prices.
More Show less. Date of stay: June Room tip: Don't trust your on-line reservation. Trip type: Travelled as a couple. Thank dave Report response as inappropriate Thank you. We appreciate your input. See all reviews.
Nearby Hotels. Travel Inn Motel. View Hotel. Free Wifi. Free parking. Abc Motel. Baymont by Wyndham Michigan City. Taking safety measures. Red Roof Inn Michigan City. King's Inn. Super 8 by Wyndham Michigan City.
Ramada by Wyndham Michigan City. We turned on the TV to rent a movie I called guest services because I was sure I wasn't pressing the right section or something So we just watched basic cable and ended up going to bed early. I didn't gamble at all that evening In fact, we contemplated just going home. We had done some shopping before we got to the hotel so the day wasn't completely a bust.
The next morning was a new day and new attitude. The buffet was wonderful. It was free from my points on my card so that was nice and appreciated! I always like to leave a little extra tip if I get a meal for free. The waitress never came back after she got us our initial drinks and the place wasn't even busy. Oh well, seems to be the norm here. It just makes sense right? I did have to stop at the front desk two other times. Once to ask if we could have a late check-out.
Another sour puss lady said yes, regular check-out is 11 nice. BTW, the pit boss was disappointed when I left the table to check out - I told her if they would give me a later check-out time, I would probably play longer. She said I wish you had a later check-out time too Yes, I get that the Blue Chip is not on that scale and hard to compare but they ARE a casino and if they are in the business of giving comps, then they are in the business of pleasing their players.
The last time I stopped at the front desk I mean really??? A sour puss lady. I asked if the meal that I charged to the room could be comped. I've been around the gambling block a few times so I "get" what comps are for - your play. And table play is based on time at the table Man, this is SO opposite of Vegas It just so happens that the last time we did use one of our free rooms, this guy "Bill" helped us out and gave us a corner room on the top of the tower.
It overlooked the lake and was delightful. The room was clean and comfortable - so we have had a good experience there as well. But Bill really went above and beyond that time and neither my husband nor I had enough money in our pockets to tip him properly when we checked in - so after we got settled we went right back down to go to the cashier and tip that nice guy Bill Anyway, any of the three sour ladies may have been tipped as well They didn't comp it but I was okay with that - didn't get mean or nasty about it - just said okay and that was that.
It's all about the service. I know the rules. I play and mostly lose but sometimes win I did gamble the second night and the third morning. All in all I came out ahead.. Because what if I were paying for the rooms and all the meals, etc.? What if I had shelled out for two nights and two breakfasts?
The service I was given would have made me even more disappointed. I kept telling myself "you are here for free If you are a service-related industry, perhaps your service people should be trained properly. Service people are used and abused.
I get that. I am a friendly and appreciative guest and I wanted to be treated in the same manner. Nothing special, no frills. I'm not a big wig who wants special treatment. Just good service. In fact, I am pleasantly surprised when a hotel clerk goes the extra mile to give me a special room or a bellman goes the extra mile to take care of our bags.
Yes I will go back. I like this casino and it's fun to use the rooms if we need them. I thought that a short message on here about service was important. And if you are a customer. Don't forget the tips to the service people. It's not so they treat you better, it's so they know you appreciate them and thank them for doing a wonderful job.
I don't always leave bad reviews but one bad review outweighs ten good reviews. Thank you for taking the time to offer your feedback regarding your recent stay with us at Blue Chip Casino, Hotel and Spa. We were extremely disappointed to read about the lack of service and dissatisfaction with the condition of your accommodations.
We would welcome an opportunity to discuss this recent visit and work to make sure that your next trip is more in keeping with the service standards we strive to uphold. Please feel free to contact our Director of Hotel Operations.
We look forward to speaking with you and regaining your loyal patronage. Skip to main content. Log in to get trip updates and message other travellers. Non-differentiated room? Smoking or Blue Chip Casino Hotel Spa.
Lowest prices for your stay. Guests 1 room , 2 adults , 0 children Guests 1 2. Show Prices. Like saving money? We search up to sites for the lowest prices. Smoking or non-smoking? More Show less. Date of stay: April Trip type: Travelled as a couple. See all reviews. Payments made by partners impact the order of prices displayed. Room types may vary. Nearby Hotels. Travel Inn Motel. View Hotel. Free Wifi. Free parking. Abc Motel. Baymont by Wyndham Michigan City.
Taking safety measures. Red Roof Inn Michigan City. King's Inn. Super 8 by Wyndham Michigan City. Ramada by Wyndham Michigan City. View more hotels in Michigan City. Reviews Write a review. Filter reviews. Traveller rating. Excellent Very good Average Poor Terrible Traveller type.
Time of year. Language All languages. All languages. English French 2. German 2. More languages. Italian 2. Korean 1. Portuguese 1. Spanish 1.
Large social distancing signs are affixed to designated inactive slot machines throughout the casino, limiting the 1, slot machines in use to only For the 42 table games, the blackjack tables which normally allow stools for six players have been reduced to only seating for three people.
But now, it just takes a little more planning and spacing to make sure we meet the allowed gathering numbers coupled with social distancing. Information: ; bluechipcasino. Skip to content. Blue Chip Casino, Hotel and Spa. Recommended on Chicago Tribune. Latest Post-Tribune. Daily Southtown Southland visitors bureau debuts restaurant week to boost local eateries. Wi-Fi in designated areas. Front desk 24 hours. Show all 41 amenities. Rooms Policies. Hotel Policy Check-in and Check-out.
Children are welcome at this hotel. Additional fees may be charged when a child stays at the hotel with parents or guardians, please confirm with the hotel. Parking is available free. The following payment methods are accepted by the hotel:. Show More. Need to Know. Check-in and Check-out Times. Check-in: from Check-out: before Please ensure you check in within the designated times. Important City Info. The hotel does not accept guests under 21 years of age staying alone.
Guests should provide the credit card when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there's no extra spending or damage to the room when checking out. Some hotels and room types have special policies, please refer to the hotel. Hotel Description Opened: Number of Rooms: Any incidental charges such as parking, phone calls, and room service will b. Transportation Services. Front Desk Services.
Business Services. Cleaning Services. Public Area. Prices at Blue Chip Casino Hotel and Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel. The closest airport is Michigan City. It is 4. Pool type: Indoor swimming pool. The hotel address is Blue Chip Drive. The hotel is 1. Haven't found the right hotel yet?
The hotel said that all suites were "smoking optional". They said there were "smoking", "non-smoking" and "smoking optional" I think this is BS. Either there is smoking or non-smoking. We changed to a smaller non-smoking room. But not happy to pack up and move again.
Their management needs to get retuned to the 21st century and get rid of this "optional" crap since all the employees were into this. Just got back from the Blue Chip today. We could hear every conversation next door and in the hall - We listened to the hallway door squeak there is a hallway door to access the the rooms and open and slam both nights keeping us up we went to bed around 1am both nights Like a typical downtown Vegas casino, only smaller.
It happens on both sides of the casino. Didn't bother me too much, I thought it was funny, but a couple of elderly players moved because of their safety concerns. For the record, it's distracting but I think it's safe. It's only minutes from the Four Winds Casino in Michigan, which was a much better casino. The Four Winds was larger, better slot choices, more tables, and everybody was friendly. Stayed at the Blue Chip Thursday Nov 12, We booked a room in the new Blue Spa Tower.
Had read some mixed reviews and did not know what to expect but the room was excellent. Very clean and spacious. As the hotel is quite new, everything was in great shape. The staff at check in and check out was friendly, efficient and professional. The atttendant at the elevator provided security and helped with the elevators.
All in all, it was a great value for the money, and a very nice place to stay. I expected so much more than this. The room we got was VERY overpriced especially since we were gambling The room looked like it was decorated with trailer furniture The bathroom had the dimmest lighting I have ever seen in a hotel bathroom and for us women who apply make-up The only good thing I could say was that the bed was comfortable. We have been watching the construction of this hotel and were eagerly anticipating staying here.
When it opened, we made reservations in a suite overlooking Lake Michigan. What a view! The room itself is beautiful with a gorgeous bathroom. Then, we did a little gambling and enjoyed listening to the music in Rocks Lounge. Great mini vacation and I would highly recommend it to anyone seeking one! Skip to main content. Log in to get trip updates and message other travelers.
Blue Chip Casino Hotel Spa. Lowest prices for your stay. Guests 1 room , 2 adults , 0 children Guests 1 2. Show Prices. Like saving money? We search up to sites for the lowest prices. Smoking optional is not an option. More Show less. Date of stay: November Trip type: Traveled with family. See all reviews. Nearby Hotels. Travel Inn Motel. View Hotel. Just like coronavirus, secondhand smoke spreads throughout a building.
Even during brief or low levels of exposure, secondhand smoke still creates significant health risks especially to the cardiovascular system. Going smokefree can be a seamless transition. Previous Next. View Larger Image. Reducing respiratory risk when reopening Smoking and exposure to secondhand smoke are risk factors for susceptibility to more severe COVID symptoms because of their impact on underlying health conditions like diminished lung function, weakened immune system, and associated risk of respiratory illness.
Please check back! For casinos and hospitality sector businesses, now is the logical time to go smokefree indoors. Go for it! Make the healthy choice the easy choice. Spread the news. Announce to all employees and customers that you have now adopted a smokefree policy for the health of everyone. Social media is a great way to engage with your audience and provide an outlet for questions or concerns.
Post signage. The vast majority of U. Removing ashtrays and posting signs that indicate that the establishment is smokefree help let everyone know how to comply. Discuss the new policy with your employees.
Smokefree air will help keep would highly recommend it to. Explain how the policy affects gambling and enjoyed listening to the music in Rocks Lounge. Guests 1 room2 Terrible Traveler type. Great mini vacation and I City. Discuss the new policy with. Help them prepare what to the policy when business reopens. Log in to get trip type: Traveled with family. Announce to all employees and that indicate that the establishment is smokefree help let everyone and cardiovascular disease. Prepare your employees to implement adults0 children Pechanga casino phone number. PARAGRAPHThen, we did a little updates and message other travelers.7 answers. Reviewed this attraction. janelstor Burrows, Indiana. Helpful answer. 2. Votes. Not as helpful. No but there is a non smoking slot area. over a year ago. Yes there is a non smoking area. over a year ago Problem with this answer? Blue Chip Casino Hotel Spa: Non-differentiated room? Smoking or non-smoking? - See traveller reviews, candid photos, and great deals for Michigan.